職位描述
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Job Title: On-Site Service Engineer-E1
職位:駐廠服務工程師-E1
Mission
Your mission is to maximize the customer satisfaction on service quality and capability with providing professional onsite service and consultancy while promote service products to generate service NIS.
您的使命是通過提供專業的現場服務和咨詢,***限度地提高客戶對服務質量和能力的滿意度,同時推廣服務產品,創造服務銷售收入。
Major Responsibilities
Duties and responsibilities include, but are not limited to:
61 Work independently for service contract work of Atlas Copco products
61 Clearly understand service contract scope and KPI
61 Continuous learning to upgrade self-competence according to business strategy and requirement.
61 Pass the annual competence certification.
61 Strong implementation based on service contract requirement.
61 KPI data collection and understanding.
61 Finish service documents according as Atlas Copco or customer’s standard
61 Onsite workshop management and lean suggestion implementation
61 Implement the ISO internal or external audit requirement.
61 Keep good communication with customer.
61 Collect customer request and feedback to sales or manager.
61 Provide Atlas Copco basic tool operation training to customer.
61 Quality issue claim and follow up to close.
61 Raise red flags when there is business and technical risks.
61 Be responsible for service tools / equipment management registered in own name.
61 Follow strictly on Safety, Healthy, Environment, Data security policy of Customer.
61 Follow The Way We Do Things
職位:駐廠服務工程師-E1
Mission
Your mission is to maximize the customer satisfaction on service quality and capability with providing professional onsite service and consultancy while promote service products to generate service NIS.
您的使命是通過提供專業的現場服務和咨詢,***限度地提高客戶對服務質量和能力的滿意度,同時推廣服務產品,創造服務銷售收入。
Major Responsibilities
Duties and responsibilities include, but are not limited to:
61 Work independently for service contract work of Atlas Copco products
61 Clearly understand service contract scope and KPI
61 Continuous learning to upgrade self-competence according to business strategy and requirement.
61 Pass the annual competence certification.
61 Strong implementation based on service contract requirement.
61 KPI data collection and understanding.
61 Finish service documents according as Atlas Copco or customer’s standard
61 Onsite workshop management and lean suggestion implementation
61 Implement the ISO internal or external audit requirement.
61 Keep good communication with customer.
61 Collect customer request and feedback to sales or manager.
61 Provide Atlas Copco basic tool operation training to customer.
61 Quality issue claim and follow up to close.
61 Raise red flags when there is business and technical risks.
61 Be responsible for service tools / equipment management registered in own name.
61 Follow strictly on Safety, Healthy, Environment, Data security policy of Customer.
61 Follow The Way We Do Things
工作地點
地址:溫州鹿城區ZEEKR極氪工廠


職位發布者
Fann..HR
阿特拉斯·科普柯(上海)貿易有限公司

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貿易·進出口
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公司規模未知
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公司性質未知
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上海市外高橋富特西一路155號