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WHAT YOU'LL NEED TO HAVE '- You're service-minded and always keep the customer in focus 你具有服務意識，始終以顧客為中心 - You're sales-driven and can work under high pressure 你以銷售為導向，具體良好的抗壓能力 - You have experience of working in a vibrant retail environment; Experience of managing/leading and developing a team 有過西式大體量快餐店長或具備相當管理經驗，在帶領團隊和培養人員方面有切實成功經驗 YOUR RESPONSIBILITIES ? Contributes to the implementation of global and national compliance standards to secure a safeenvironment for customers and co-workers. ? Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety andSwedishness is in place ? Lead and implement the commercial strategy and commercial calendar in collaboration with relevantstakeholders ? Lead the implementation of the stores IKEA Retail Food communication strategy ? Develop and improve by seeking and acting upon customer feedback ? Ensure that the customer restaurant is in shape as new, common store planning solutions and vitalitypackages are implemented ? Secure that excellence in operations and high quality standards of customer experience in the customerand co-worker restaurant and optimised levels of commerciality are achieved by cooperating effectivelywith the Kitchen Production Manager ? Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans ? Ensures that the team has the correct competence regarding the IKEA Food range and the IKEA services and can share this with customers in a good way ? Identify, recruit, introduce, and develop the many talents and to secure succession planning ? Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative ? Responsible for the implementation of the global and national people and sustainability strategies ABOUT THIS WORK AREA IKEA Retail Food plays a vital role for the IKEA brand and contributes to the IKEA vision. IKEA Retail Food is one of the main drivers for visitation and engagement with the customer’s hearts and minds. IKEA Retail Food contributes to long term sustainable growth, profitability, customer experience and brand positioning in all IKEA touchpoints. IKEA Retail Food is an integrated commercial business partner. Customers can expect a safe, healthy, delicious, sustainable, affordable and joyful food experience.