上海
應屆畢業生
學歷不限
2025-06-09 14:30:30
2324人關注
職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
Primary Purpose of Role
Operations, coordination of customer ordering, shipping, billing, return/exchange as well as the out-sourced service. Control the out-sourced service and the vendor’s performance.
Communication with Sales, distributors or end customers and cross functions to clarify customer requirement and abnormal demand, provide better service to them and enhance customer experience.
Process automation, optimization, continuous improvement with China team and international team.
Regularly review and manage processes/KPIs (Order-To-Invoice, Return/Exchange, customer complaints) with relevant functions Order-To-Invoice, Return/Exchange, customer complaints.
Perform data governance, business analysis and reporting to support leaderships, peers, cross functional requirements for well understood and monitor the business operations.
Support line supervisor to lead and drive projects for process optimization and improvement, cross functional changes and business objectives achievement.
Process governance and compliance full fill.
Major Accountabilities
Operational accountabilities
Good at the practice in the SAP OTI fields; stands for the SAP key user/trainer or with the capability, to be the mentor of the SAP OTI operators;
Facilitate customer ordering operations and monitor the SAP OTI operations on daily basis. Not limited to exchange
Operations, coordination of customer ordering, shipping, billing, return/exchange as well as the out-sourced service. Control the out-sourced service and the vendor’s performance.
Communication with Sales, distributors or end customers and cross functions to clarify customer requirement and abnormal demand, provide better service to them and enhance customer experience.
Process automation, optimization, continuous improvement with China team and international team.
Regularly review and manage processes/KPIs (Order-To-Invoice, Return/Exchange, customer complaints) with relevant functions Order-To-Invoice, Return/Exchange, customer complaints.
Perform data governance, business analysis and reporting to support leaderships, peers, cross functional requirements for well understood and monitor the business operations.
Support line supervisor to lead and drive projects for process optimization and improvement, cross functional changes and business objectives achievement.
Process governance and compliance full fill.
Major Accountabilities
Operational accountabilities
Good at the practice in the SAP OTI fields; stands for the SAP key user/trainer or with the capability, to be the mentor of the SAP OTI operators;
Facilitate customer ordering operations and monitor the SAP OTI operations on daily basis. Not limited to exchange
注：聯系我時，請說是在河南人才網上看到的。
工作地點
地址：上海黃浦區西藏中路268號來福士辦公樓
求職提示：用人單位發布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等），均涉嫌違法，請求職者務必提高警惕。
